faq

FREQUENTLY ASKED QUESTIONS

 

How CARAVAN Works?

CAR•A•VAN /karə, van
A group of travelers journeying, often with a train of camels, through the desert, on a mission to explore, discover, and arrive safely, together, at their destination.

YOUR WELLNESS BREAKTHROUGH
JOIN THE MISSION

We have partnered with the leading wellness brands and teachers to design an affordable, life-transforming online membership, optimized with behavioral sciences. Now you can learn all the practices, techniques and rituals, the most happy, healthy, strong, focused, and productive people use every day. Learn from your home, work or travel, each of our signature practices are designed to fit into your modern life seamlessly, anytime, anywhere. Just a few minutes a day can prevent disease and improve the way you look, feel, and perform. We’re here for you whenever you need us, morning, noon, or middle of the night.

Your health and wellness transformation starts here:
• 250+ online practices and rituals
• 20+ life-changing programs & challenges 
• 50+ of the very best wellness teachers

• 10-minute techniques
• Optimized with behavioral sciences
• Unique selections from industry leaders
• New practices released every week
• Learn the science behind every practice

Our global wellness campaign is managed from Soho, NYC.


The complete well-being and science-backed approach

Our interdisciplinary, all-inclusive approach to wellness care is rooted in education, psychology, and self-experience. CARAVAN incorporates the mental, emotional, physical, occupational, intellectual, and spiritual aspects of human behavior to develop transformational, and sustainable experience.

We use an evidence-based analysis, results driven approach and proprietary data research, across the behavioral sciences to develop life-changing practices, techniques and rituals.


Our Signature Practices

Each of our signature practices, techniques and rituals can range from 1 to 30 minutes. The average time per practice is 10 minutes. Every experience is designed to be quick, engaging, and effective, and is accompanied by the right music.


Member benefits

As a CARAVAN member, you get unlimited access to all of CARAVAN’s online practices, techniques and rituals, series, and programs. We release new practices every week. Find experiences for your children, such as yoga and mindfulness. Self-care beginner? Our foundation and introduction programs will give you an easy start. Check your Inbox from time to time for our ever-evolving list of new content and exclusive events in NYC.

CARAVAN can partner with your business

We partner with many organizations, brands, and leaders, to design unique online wellness experiences for their clients, employees and community. Learn more here.

We can help you elevate the health, motivation, and productivity of your organization. We work with many innovative companies, find more information here.


Devices we support

CARAVAN is designed to work on all your devices at your home, office or when you travel.

Available on:
Computers (laptops and desktops): Windows, Mac, Linux, Chromebook
Mobile devices (smartphones and tablets): iOS, Android.

Our platform is mobile/app friendly

Yes. Our platform is designed to be mobile-friendly without a need for a mobile app. In order for you to quickly access CARAVAN Wellness website, please go to “Mobile Safari ->Share ->Add to Home Screen” and easily add a website shortcut to your iPhone home screen (exactly like an app).

Our support team

CARAVAN’s wellness support team manages each member’s experience and is here to support you.
If there are any questions, if you need more guidance, if you wish to upgrade your membership, or if you want to become an ambassador, please don’t hesitate to schedule a call with us.

If you would like to change your password, preferences or any of your account settings, click here.

Our very best wellness teachers

All of our teachers are experienced and highly knowledgable in their fields. Most of our teachers come from NYC, but not all.  We deeply appreciate their contribution to CARAVAN.  Every teacher is deeply passionate about her/his practice, and dedicate her/his time and efforts to help individuals and organizations just like you.

If you would like to inquire about any of the teachers that are with CARAVAN, please include the name of the teacher, your purpose, and contact information.

We are always looking for additional talented, qualified, spirited and unique teachers to join our mission. If you would like to suggest yourself or recommend someone, please include the name of the person, location, experience,  training and type of practice.

WANT TO HELP?

Want to invite friends?

Support us on social media, share with friends and earn rewards.

If you would like to gift CARAVAN to friends and family, find more information here here.

If you would like to share CARAVAN with your followers and friends, check our supporters, affiliates and ambassadors reward program here.

If you are interested to discuss brand partnerships please email us.

Want us to customize or create special content for you?

Absolutely. We love working with many leaders, influencers and organizations, to design unique solutions for any need. You can create customized wellness experience as a campaign, gift, incentive or reward. 
Learn more here.

Brand collaborations and media requests?

For any partnership request or use of our exclusive video content, events collaboration, community events, social media campaigns, customized digital content requests or media interviews, please email us (include your organization and/or publication name and website URL).

Check our Media information here.
Check our Partnerships information here.

CARAVAN for your organization? Is there a demo?

Yes. We can put together a short demo for you, as well as give you a free trial so that you can explore our content and learn more. Please email us, we look forward to hearing from you.

Check our CARAVAN for Business information here.

MEMBER SUPPORT

Manage subscription: How to amend or cancel a subscription

If you are considering canceling due to certain content or feature that you would like to see, please email us and include your feedback, so we can improve the experience for you and for everyone else.

Please let us know if there is anything that we can do to help or if you would like to learn more about special discount options. We would love to keep you as a member, and help you continue to discover better self-care.

To cancel your subscription you must email us at least 48 hours prior to your charge date or renewal date, to successfully process in time.  We do not issue refunds or credits for requests that are made after your account have already been charged. No refunds or credits are issued for partial subscription periods or for accidental purchases.

Please include in your email if there is anything that we can do to keep you with us.
Make sure to include your full name (person on the billing information if different from the user), account email address and billing address.

For more information visit here.

Privacy policy and cookie policy

This site uses cookies to provide you with great user experience. By using CARAVAN, you accept our use of cookies. To learn more, including how your data is protected, please review our privacy policy.

Physical activity and medical disclaimer

CARAVAN Wellness is not health care or medical device provider, nor should our services, programs, practices, techniques and rituals, or any information on our site be considered medical advice. Any advice or other materials in our services or on the site are intended for general information purposes only, and they are not intended to be relied upon and are not a substitute for professional medical or mental advice based on your individual condition and circumstances. If you have any medical or health conditions or are thinking about starting an exercise program or engaging in strenuous or unusual physical or mental activity, you should consult your doctor first.
Find more information here.

LIFE-CHANGING WELLNESS CAMPAIGN

Find us at [email protected]

The CARAVAN Team

start your breakthrough

FREE FOR 7 DAYS
Thousands of 5-star reviews ★★★★★