faq

FREQUENTLY ASKED QUESTIONS

 

How CARAVAN Works?

CAR•A•VAN /karə, van
A group of travelers journeying, often with a train of camels, through the desert, on a mission to explore, discover, and arrive safely, together, at their destination.

Discover all the life-changing wellness practices, techniques, and rituals for the modern life, work, and travel. Each online class is supported by scientific evidence and is designed to fit into your life seamlessly.
Our mission is to help everyone everywhere experience all the best wellness practices  to find  lasting happiness, fitness, success, physical and emotional well-being. We use a combination of behavioral sciences and modern technology to design life-transforming experiences.

Get unlimited access to CARAVAN:
• Start your 5-day free trial
• Explore our weekly calendar
• Discover 250+ different online classes, covering anxiety, productivity, fitness, sleep, happiness and more
• Experience quick and effective practices
• Try our life-changing programs & challenges
• Discover our 50+ top wellness teachers
• New online classes released every week
• Learn the science behind every practice

Each CARAVAN practice is meant to fit into your life seamlessly. Just a few minutes a day with our online practices can change the way you look, think, feel, and perform. We’re here for you whenever you need us, morning, noon, or middle of the night.

We are based in Soho, NYC.

Get started here.


Explain the complete well-being, science-backed approach?

Our interdisciplinary, all-inclusive approach to wellness is rooted in education, psychology, and self-experience. CARAVAN incorporates the mental, emotional, physical, occupational, intellectual, and spiritual aspects of human behavior to develop transformational, and sustainable experiences.

We use an evidence-based analysis, results driven approach and proprietary data research, across the behavioral sciences to develop our practices, techniques and rituals.


How long is each online class? What about music?

Each of our classes can range from 1 to 30 minutes. The average time per experience is 10 minutes. Every experience is designed to be easy, engaging, and effective, and is accompanied by the perfect music.


What are some of the member benefits?

As a member, you get unlimited access to all of CARAVAN’s online classes, series and programs. Discover new online classes every week. Find experiences for your children, such as yoga and mindfulness for kids. Self-care beginner? Our foundation and introduction practices will give you an easy start. Check your Inbox from time to time for our ever-evolving list of exclusive private events in NYC.

How can CARAVAN partner with your business?

We partner with many like-minded organizations, brands, and leaders, to design unique online wellness experiences for their employees, community and clients. Learn more here.

We can help you elevate the health, motivation, and productivity of your organization. We work with many innovative companies, find more information here.


What devices do we support?

CARAVAN is designed to work on all your devices at your home, office or when you travel.

Available on:
Computers (laptops and desktops): Windows, Mac, Linux, Chromebook
Mobile devices (smartphones and tablets): iOS, Android.

Is our platform is mobile/app friendly?

Yes. Our platform is designed to be mobile-friendly without a need for a mobile app. In order for you to quickly access CARAVAN Wellness website, please go to “Mobile Safari ->Share ->Add to Home Screen” and easily add a website shortcut to your iPhone home screen (exactly like an app).

Want to contact our support team?

CARAVAN’s wellness support team manages each member’s experience and is here to support you.
If there are any questions, if you need more guidance, if you wish to upgrade your membership, or if you want to become an ambassador, please don’t hesitate to schedule a call with us.

If you would like to change your password, preferences or any of your account settings, click here.

Want to learn more about our expert teachers?

All of our teachers are experienced and highly knowledgable in their fields. Most of our teachers come from NYC, but not all.  We deeply appreciate their contribution to CARAVAN.  Each teacher is deeply passionate about her/his practice, and dedicate her/his time and efforts to help individuals and organizations just like you.

If you would like to inquire about any of the teachers that are with CARAVAN, please include the name of the teacher, your purpose, and contact information.

We are always looking for additional talented, qualified, spirited and unique teachers to join our mission. If you would like to suggest yourself or recommend someone, please include the name of the person, location, experience,  training and type of practice.

WANT TO HELP?

Want to invite friends?

Support us on social media, share with friends and earn rewards.

If you would like to gift CARAVAN to friends and family, find more information here here.

If you would like to share CARAVAN with your followers and friends, check our supporters, affiliates and ambassadors reward program here.

If you are interested to discuss brand partnerships please email us.

Want us to customize or create special content for you?

Absolutely. We love working with many leaders, influencers and organizations, to design unique solutions for their needs. You can create customized wellness experience as a campaign, gift, incentive or reward. 
Learn more here.
Check our CARAVAN for Business information here.

Brand collaborations and media requests?

For any partnership request or use of our exclusive video content, events collaboration, community events, social media campaigns, customized digital content requests or media interviews, please email us (include your organization and/or publication name and website URL).

Check our Media information here.
Check our Partnerships information here.

CARAVAN for your organization? Is there a demo?

Yes. We can put together a short demo for you, as well as give you a free trial so that you can explore our content and learn more. Please email us, we look forward to hearing from you.

Check our CARAVAN for Business information here.

MEMBER SUPPORT

Manage subscription: How to amend or cancel a subscription

If you are considering canceling due to certain content or feature that you would like to see, please email us and include your feedback, so we can improve the experience for you and for everyone else.

Please let us know if there is anything that we can do to help or if you would like to learn more about special discount options. We would love to keep you as a member, and help you continue to discover better self-care.

To cancel your subscription you must email us at least 48 hours prior to your charge date or renewal date, to successfully process in time.  We do not issue refunds or credits for requests that are made after your account have already been charged. No refunds or credits are issued for partial subscription periods or for accidental purchases.

Please include in your email if there is anything that we can do to keep you with us.
Make sure to include your full name (person on the billing information if different from the user), account email address and billing address.

For more information visit here.

Privacy policy and cookie policy

This site uses cookies to provide you with great user experience. By using CARAVAN, you accept our use of cookies. To learn more, including how your data is protected, please review our privacy policy.

Physical activity and medical disclaimer

CARAVAN Wellness is not health care or medical device provider, nor should our services, practices or any information on our site be considered medical advice. Any advice or other materials in our services or on the site are intended for general information purposes only, and they are not intended to be relied upon and are not a substitute for professional medical or mental advice based on your individual condition and circumstances. If you have any medical or health conditions or are thinking about starting an exercise program or engaging in strenuous or unusual physical or mental activity, you should consult your doctor first.
Find more information here.

ENJOY YOUR CARAVAN JOURNEY

Find us at [email protected]

The CARAVAN Team

START YOUR FREE 5 DAYS

 
Get unlimited access, cancel anytime
Thousands of 5-star reviews ★★★★★