FREQUENTLY ASKED QUESTIONS
Join the global #healthyathome movement
Self-care is more vital than ever right now. In light of the COVID-19, we invite you to join a global movement of positivity and wellness during this pandemic. This is a call to action to empower everyone to protect themselves against infection by staying at home, maintaining healthy routines while having a positive mindset. We are offering our full app free of charge for 30 days to empower more people to stay healthy at home.
HERE IS HOW TO JOIN:
• Sign up for your 30 Day Free Access to Caravan
• Post a photo or video of you doing your #healthyathome routine, tagging @caravanwellness
• In the caption call out five friends to challenge them to join the #healthyathome movement
How CARAVAN Works?
CAR•A•VAN /karə, van
A group of travelers journeying, often with a train of camels, through the desert, on a mission to explore, discover, and arrive safely, together, at their destination.
We envision a world where everyone has access to the best practices, techniques and rituals on the planet – no matter your age, income or where you live. Learn from your home, work or travel, each of our online practices are designed to fit your life seamlessly, anytime, anywhere. In just a few minutes a day, you can transform your health. Learn the best practices to improve your health and immunity, stay positive, strong, and happy, sleep and breathe better, eat mindfully, and boost productivity.
We’re here for you whenever you need us, morning, noon, or middle of the night.
LEARN POWERFUL PRACTICES
• 250+ science-backed, online practices
• Just 2 to 12 minutes practices
• 20+ life-transforming programs & challenges
• 50+ top teachers
• Optimized with behavioral sciences
• Discover our community favorites
• New practices released every week
Our Total Wellness, Science-Backed Approach
Our interdisciplinary, all-inclusive approach to health is rooted in education, psychology, and self-experience. Caravan incorporates the mental, emotional, physical, occupational, intellectual, and spiritual aspects of the human behavior to create transformational, sustainable results.
We use an evidence-based analysis, results driven approach and proprietary data research, across the behavioral sciences to develop the best practices, techniques, and rituals.
Our Powerful Practices
Each of our science-backed practices, techniques, and rituals can range from 2 to 12 minutes. The average time per practice is 10 minutes. Every practice is designed to be quick, fun, engaging, and effective, and is accompanied by the right music.
As a Caravan member, you get unlimited access to all of Caravan’s online practices, techniques and rituals, series, and programs. We generally release new practices every week. Find experiences for your children, such as yoga and mindfulness. Self-care beginner? Our foundation and introduction programs will give you an easy start. Check your Inbox from time to time for our ever-evolving list of new content and exclusive events in NYC.
CARAVAN can partner with your business
We partner with many organizations, brands, and leaders, to design unique online wellness experiences for their clients, employees and community. To support our mission learn more here.
We can help you elevate the health, motivation, and productivity of your organization. We partner with many innovative companies, find more information here.
Devices we support
CARAVAN is designed to work on all your devices at your home, office or when you travel.
Computers (laptops and desktops): Windows, Mac, Linux, Chromebook
Mobile devices (smartphones and tablets): iOS, Android.
Our platform is mobile/app friendly
Yes. You can find our new app on iOS, Android.
Our platform is also designed to be mobile-friendly without a need for a mobile app. In order for you to quickly access Caravan Wellness website, please go to “Mobile Safari ->Share ->Add to Home Screen” and easily add a website shortcut to your iPhone home screen (exactly like an app).
Our global support team
Caravan’s global wellness support team manages each member’s experience and is here to support you.
If there are any questions, if you need more guidance, if you wish to upgrade your membership, or if you want to become an ambassador, please don’t hesitate to schedule a call with us.
If you would like to change your password, preferences or any of your account settings, click here.
Our top teachers
All of our teachers are highly experienced and knowledgable in their fields. Most of our teachers come from NYC, but not all. We deeply appreciate their contribution to Caravan mission. Every teacher is deeply passionate about her/his practice, and dedicate her/his time and efforts to help individuals and organizations just like you.
If you would like to inquire about any of the top talent that support Caravan, please include the name of the teacher, your purpose, and contact information.
We are always looking for additional talented, qualified, spirited and unique teachers to support our mission. If you would like to suggest yourself or recommend someone, please include the name of the person, location, experience, training and type of practice.
WANT TO SUPPORT THE MISSION?
Want to invite friends?
Support our mission on social media, share with friends and earn rewards.
If you would like to gift Caravan to friends and family, find more information here here.
If you would like to share Caravan with your followers and friends, check our supporters, affiliates and ambassadors reward program here.
If you are interested to discuss brand partnerships please email us.
Want us to customize or create special content for your needs?
Absolutely. We love working with many leaders, influencers and organizations, to design unique solutions for any need. You can create customized wellness experience as a campaign, gift, incentive or reward. Please support our mission. Learn more here.
Brand collaborations and media requests?
For any partnership request or use of our exclusive video content, events collaboration, community events, social media campaigns, customized digital content requests or media interviews, please email us (include your organization and/or publication name and website URL).
CARAVAN for your organization? Is there a demo?
Yes. We can put together a short demo for you, as well as give you a free trial so that you can explore our content and learn more. Please email us, we look forward to hearing from you.
Check our Caravan for Business information here.
Manage subscription: How to amend or cancel a subscription
If you are considering canceling due to certain content or feature that you would like to see, please email us and include your feedback, so we can improve the experience for you and for everyone else.
Please let us know if there is anything that we can do to help or if you would like to learn more about special discount options. We would love to keep you as a member, and help you continue to discover better self-care.
To cancel your subscription you must email us at least 48 hours prior to your charge date or renewal date, to successfully process in time. We do not issue refunds or credits for requests that are made after your account have already been charged. No refunds or credits are issued for partial subscription periods or for accidental purchases.
Please include in your email if there is anything that we can do to keep you with us.
Make sure to include your full name (person on the billing information if different from the user), account email address and billing address.
For more information visit here.
Physical activity and medical disclaimer
Caravan Wellness is not health care or medical device provider, nor should our services, programs, practices, techniques and rituals, or any information on our site be considered medical advice. Any advice or other materials in our services or on the site are intended for general information purposes only, and they are not intended to be relied upon and are not a substitute for professional medical or mental advice based on your individual condition and circumstances. If you have any medical or health conditions or are thinking about starting an exercise program or engaging in strenuous or unusual physical or mental activity, you should consult your doctor first.
Find more information here.
CHANGING WELLNESS, TOGETHER
Find us at [email protected]
The CARAVAN Global Team