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FAQ

ABOUT CARAVAN WELLNESS

Welcome! What is Caravan Wellness?

Caravan is reinventing the way you experience online wellness. You deserve better self-care.

Elevate your daily productivity, health, fitness and happiness with Caravan’s complete well-being approach. Discover all the latest, smartest and most effective techniques from the best teachers in NYC. Get unlimited access to hundreds of online classes.  Enjoy wide range of classes from Productivity, Confidence and Mindfulness to Exercise, Dance, Pilates, Sleep, Calm and Nutrition. Caravan offers all the essential techniques that you need to practice regularly in order to reach your full potential.  Caravan’s collection of classes, programs, quick-sessions and challenges is growing fast and new content is added every week. All of the content is developed by experts and world-class teachers from NYC.

Start your 7-day free trial here.

What online classes do you offer?

Get unlimited-access to a wide range of techniques. Our classes are encompassed in our formula that is separated into categories of: Confidence + Productivity, Meditation + Sleep, Breath + Movement + Yoga, Mindfulness + Positivity, Fitness + Pilates + Dance, and Energy + Nutrition. Through this curated collection of classes, challenges, quick-sessions and programs, Caravan focuses on the holistic and effective side of wellness. If you want to learn more about our formula and benefits, check here

How long is each class? what about music?

Each online class can range from 2-30 minutes. The average time per class is 5 minutes. Each class is designed to be quick and efficient, and encompass the perfect amount of content and fun music for you to stay engaged.

Can I try Caravan?

Yes of course. Get started with 7-day free trial here.

What devices do you support?

Caravan is designed to work on any device in your home, office or when traveling.

Available on:

Computers (laptops and desktops): Windows, Mac, Linux, Chromebook

Mobile devices (smartphones and tablets): iOS, Android

Is your platform mobile/app friendly?

Our platform is designed to be mobile friendly without a need for a mobile app. In order for you to quickly access Caravan Wellness website, please go to “Mobile Safari ->Share ->Add to Home Screen” and easily add a website shortcut to your iPhone home screen (exactly like an app).

                    

Who is the support team?

Caravan’s wellness team manages each member’s journey and is here to support you. If there are any questions or if you wish to upgrade your membership or become an ambassador and help the mission, please don’t hesitate to reach out to us.

If you would like to change your password, preferences, credit card information or any of your account settings, click here.

 

CAN I PARTNER WITH CARAVAN?

I want to share with friends and help the mission?

Yes! Please support us on social media, share with friends your experiences and earn rewards.

If you would like to share Caravan with your followers and friends, check our supporters, affiliates and ambassadors reward program here.  If you are interested to learn more or discuss a partnership please make sure to email us.

Caravan for my students, employees or clients?

Absolutely! We love working with organizations and offer multiple engagement options.
One of our offers is to create Caravan Wellness membership for each employee/client/student and give them access to our existing exclusive wellness learning content. We can also create custom-branded videos that your company/organization can use for your own purposes as a gift, reward or unique content in your own space.

We offer the most modern and holistic corporate wellness programs, as well as unique corporate wellness campaigns.

To learn more, click 
here.

Brand collaborations and Media requests

Caravan is designed for collaborations. For any partnership requests, use of our exclusive video content, branded consumer collaborations, wellness events, community and social media campaigns, customized digital content request or media interview, please email us (include organization and/or publication name and website URL).

Check our Media page here.
Check our Partnerships page here.

Can I try Caravan for my organization?

Yes of course. We offer free trial for individuals and organizations that would like to explore our services and/or discuss a partnership. Please email our team to get free trial or to schedule a demo, we look forward to discussing with you.

 

OUR TEACHERS

Our teachers are amazing and we deeply appreciate their contribution to our mission. Each teacher is passionate about her/his practice, and dedicate their time and efforts to helping individuals like you.

If you would like to inquire about any of the teachers on Caravan, please include the name of the teacher, your purpose with your location and contact information.

We are always looking for talented, caring, spirited and interesting teachers, if you would like to suggest yourself or recommend someone, please include name of person, location, experience, training and type of practice.

 

SUBSCRIPTION + SUPPORT

How much is it?

We have two different subscription options. Our 1 month subscription is billed monthly and costs $19.99 USD per month. Our 12 months subscription is at a rate of only $9.99 a month, billed annually $119 USD. Each subscription renews automatically and the subscription renewal can be canceled at any time.

Click here to learn more.

Is there a free trial?

Yes, we offer 7-day free trial for both our 1 month and 12 months subscription plans. We are certain that you would love our classes and enjoy your self-care journey with Caravan. You may cancel at any time during your free trial and you will not be charged. Click here to learn more about the free trial.

What are the member benefits?

You deserve better self-care. We offer you flexibility, variety and support when working towards your goals. Enjoy your full-access to our ever-growing library. Discover challenges designed to assist you with achieving your goals, as well as express-sessions that you can use on a daily basis for boost and relief.

If you want to learn more about our formula and benefits, check here.

Manage subscription: If I need to amend/cancel my subscription?

If your cancelation is due to certain content or features that you would like to see, please email us and include your feedback, so we can improve the experience for everyone.

If your cancelation is due to lack of sufficient payment resources, please email us so we can get your feedback, as well as explore offering you a special discount, including economic hardship sponsorship.

We really appreciate your feedback, as we intend to continue to build Caravan to be an amazing resource for everyone. Remember, we expect to add many new classes and features every month.

If you have to cancel your subscription, we will be sad to see you go and hope that you will continue to follow us and support us. To cancel or amend your subscription please email us with the following: “I hereby give notice that I would like to cancel my subscription”. Please include your full name (person on the billing information if different from the user) as well as the account email address and billing address.

Love the classes! How can I invite more people to try Caravan?

That’s awesome. Please check the rewards we offer for supporting of our mission here.

Enjoy your self-care journey with Caravan.

Find us at [email protected]

With warmth,
The Caravan Team